Utility Billing Welcome Packet

Welcome to Hopkins!

This welcome packet contains utility information on the property you recently purchased. The City of Hopkins provides water, sewer, storm sewer, refuse and recycling services to nearly all residential properties. For commercial properties, the City provides water, sewer and storm sewer services.

You will be receiving a letter in the mail approximately seven to ten days after you close on the property. It will include your new utility account number and inform you if you have refuse services through the City. It will also ask you to reference this page.

Below we have included helpful links to forms and informational material. Any forms can be e-mailed back to me at vgranite@hopkinsmn.com.

The City of Hopkins is the only garbage hauler for single family, duplex and triplex dwellings. One of our city refuse trucks will collect your trash weekly. Recycling is mandatory in Hopkins and is every other week on your trash day. We contract recycling with Waste Management, so one of their vehicles will be collecting your recyclables. To find out when you trash day is please see the refuse route calendar.

If you wish to change the size of your refuse container(s), please complete and return the Refuse Container Request Form.

We bill monthly and the bills are always due on the 20th of the month unless that day falls on a weekend or a holiday. We have included a sample of what your bill will look like.

Also included is information on recurring payments. There are two ways to get set up.

  1. You may sign up for auto pay with a checking or savings account by completing and returning an Authorization for Auto Pay Form along with supporting information.
  2. You may register for recurring payments with a credit or debit card on our online portal: Get started with online billing. The portal has other great features that allow you to receive an e-bill and view your history and usage. We encourage you to sign up for some kind of recurring payment as it is often more efficient for our residents and is a great way to avoid late fees.

Finally, there are links to two brochures that detail the utility ratesand how to read your water meterand a link to our monthly newsletter.

If you have questions regarding any of this information, please feel free to contact me at the e-mail provided above or call me at 952-548-6332. I am always happy to help.

Again, welcome to Hopkins!

Vicky Granite
Accounting Technician and Utility Billing

Contacts

  • Accounting Technician & Utility Billing

    952-548-6332

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